faq


 

WHAT IS THE STANDARD TURNAROUND TIME?

Typically, our turnaround time is 10 business days once a deposit is submitted and the order proof is approved.  Although, it can vary depending on the time of year, 10 business days is generally how long it takes us to complete your order once an order proof is approved and a deposit is submitted.  Rush services are available upon request (additional fees apply).

DO YOU REQUIRE A DEPOSIT TO PLACE AN ORDER?

Yes.  Every order requires an upfront deposit of half of the invoice total to secure a spot in our production schedule.  We will not move forward with any part of your order without receiving a deposit and approval of an order proof. 

WHAT ARE YOUR HOURS OF OPERATION?

Although we do not hold regular hours of operation that are open to the public, we are happy to set up an appointment with you.

DO YOU HAVE A MINIMUM QUANTITY TO ORDER?

Yes - Our minimum is 24 pieces per design. 

WHERE CAN I FIND PRICING?

Please fill our the ‘request a quote’ form and we will get back to you within 1-2 business days to go over all of the details of your project.  Every project is different and it is easiest for us (and you) if we work together on the details to provide an accurate and fair price.

WHAT SHIPPING CARRIER DO YOU USE?

UPS Ground.

DO YOU OFFER PANTONE MATCHING?

Yes - We can custom mix just about any Pantone color.

ALL OF THE FULL COLOR PRINTING YOU GUYS DO IS CRAZY! CAN YOU MAKE MY SHIRTS LOOK LIKE THIS?

Yes, we can certainly print full color images if you have the appropriate artwork to yield this process.  This is called ‘Simulated Process Printing’ and is a big part of what we print.  It is also an extremely difficult and time consuming process with an unending amount of variables. A longer turnaround time may be applicable based on the complexity of the artwork and the volume of shirts that are being produced.  We work very closely with our clients on these types of designs to ensure that we are re-producing the artwork as closely to the original design as possible; however, please expect there to be variances in shade/color.  It should be expected that artwork on a computer screen, LP jacket and t-shirt all look slightly different from one another.  Please contact us for more information regarding this process.

DO YOU ONLY PRINT WITH WATER BASE AND DISCHARGE INKS? WHY NOT PLASTISOL?

Yes - We primarily print with water base and discharge inks on a daily basis.  Although there are some extremely rare instances in which we use or have used plastisol, we generally feel that water base and discharge inks yield a much higher quality result that cannot be matched with plastisol.  If you would like to know more about the differences between water base, discharge and plastisol and what they all mean for you and your clients, please let us know.